OptiMate 3 Single 12v AGM GEL EFB Battery Management Trickle Charger

EUROPEAN WARRANTY: Within the first 14 days the consumer has the right to reject the goods if they are not of satisfactory quality, not as described or not fit for purpose. This starts from the point the consumer has received the goods. If the customer has purchased without seeing the goods (ie internet sale) then the consumer can also return the goods just because the consumer has decided he no longer wants them. The consumer has a further 14 days to return the goods to the seller from the point of notification. The seller is entitled to full refund including standard carriage costs, including the cost to return the item to the seller. If the customer has paid special delivery then the seller only has to cover the standard carriage costs. The seller must refund this within a reasonable time (14 days) of receiving the goods back from the consumer. If the items arrive damaged or faulty then the consumer has the right to reject or receive a replacement. The consumer has 14 days to notify the seller, 14 days to send back and the seller has 14 days to refund or replace. If the item becomes faulty within 6 months of receiving the goods due to a defect, then consumer has the right to repair or replacement as the defect is considered have been there at point of purchase. If the repair or replacement is not satisfactory or not performed within a reasonable time then the customer is entitled to a refund. This doesn’t need to be the full amount, the reseller can deduct wear and tear. If the item becomes faulty 6 months after receipt of goods then the consumer has to prove that the item was faulty when purchased. The seller cannot charge the consumer for the repair, or the costs involved in having the item repaired and sent back to them – but only if that fault was deemed to have existed at point of sale. LIMITED WARRANTY TecMate (International) offers a limited warranty to the original purchaser at retail of this product. This limited warranty is not transferable. TecMate (International) warrants the product from date of purchase at retail against defective material or workmanship. See warranty period by product listed below. If such should occur the unit will be repaired or replaced at the option of TecMate (International) or its fully owned subsidiaries. It is the obligation of the purchaser to forward the unit together with proof of purchase (see FAQ below), transportation or mailing costs prepaid (unless assessed by TecMate, see FAQ below) to the TecMate (International) or its fully owned subsidiaries or its authorized representative in the country of purchase. This limited warranty is void if the product is misused, subjected to careless handling, is modified (including supply and/or output cable) or has suffered physical damage, or is repaired by anyone other than the factory or its authorized representative. TecMate (International) makes no warranty other than this limited warranty and expressly excludes any implied warranty including any warranty for consequential damages. THIS IS THE ONLY EXPRESS LIMITED WARRANTY AND THE MANUFACTURER NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME OR MAKE ANY OTHER OBLIGATION TOWARDS THE PRODUCT OTHER THAN THIS EXPRESS LIMITED WARRANTY. YOUR STATUTORY RIGHTS ARE NOT AFFECTED. Warranty by product or product group: AccuMate: 2 years Accugard: 2 years Diagnostic Tools (BatteryMate, CarbMate, IgnitionMate, SycnhroMate, TestMate, VacuumMate): 2 years OptiMate PRO battery chargers: 2 years OptiMate & OptiMate Lithium battery chargers: 3 years OptiMate Acessories (OptiMate CABLE, OptiMate LED, OptiMate USB, OptiMate MONITOR, OptiMate TEST): 3 years See website: https://tecmate.com/support/service-and-warranty/